Pet buds
Petbuds Smart Cat Litter Box | Automatic Self Cleaning Robot Litter Box
- 🚚 Free Standard Delivery
- 🚀 2-6 days Express delivery upgrade available
- 🏅 1-Year Warranty & Hassle-Free Returns
- 📦 Worry-Free Shipping & Damage Replacement
- ✨ No more scooping waste
- 👃 Effectively eliminates odours
- 🗓️ Up to 15 days maintenance-free
- 💰 Saves money by using 50% less cat litter
- 🐈 Suitable for multi-cat households
*🎁Free 15 x bags and litter guard included!
Stock Available for Express Dispatch
*Pay In 4 options available at check out!
Experience the ultimate convenience with the Tonepie self-cleaning cat litter box, available now in Australia from Petbuds.
Hands-Free Automatic Cleaning & Odour Control
Say goodbye to daily scooping. Using advanced sensor technology, the automatic litter box detects when your cat has left and automatically cycles to sift and remove waste, ensuring a perfectly clean bed of litter for every visit. Our innovative, built-in Ionic deodoriser activates after use to neutralise odours at the source. This system is completely safe, non-toxic, and requires no expensive replacement filters or consumables.
Proactive Health Monitoring
Go beyond clean with intelligent health tracking. The self-cleaning litter box monitors your cat's weight, visit frequency, and duration, recording their habits to create a health baseline. The system alerts you to any significant changes or abnormalities, giving you crucial early insight into potential health issues before they become serious.
Personalised Care for Multi-Cat Homes
Managing a multi-cat household has never been easier. The Tonepie features advanced recognition technology that identifies each of your cats individually. This allows you to monitor the health data and bathroom habits for every cat separately within the app. Ensure each pet is healthy and pinpoint exactly who may need extra attention.
Designed for Your Convenience
Engineered for busy pet owners, this low-maintenance robot litter box is spacious enough to serve up to three adult cats, freeing you from constant attention. When it's time for a deep clean, the unit easily disassembles into just two parts. The main cylinder is fully washable for effortless maintenance. Plus, the one-click "Empty Litter" function handles the entire litter replacement process for you.
Worry-Free Guarantee
All Tonepie Automatic Cat Litter Boxes will have a 1-year manufacturer’s warranty.
Frequently Asked-Questions
Q: Will my cat be wary of a new automatic litter tray?
A: We've designed the Petbuds Smart Litter Tray with an ultra-quiet motor, so it operates discreetly and won't give your cat a fright. To help them adjust, we suggest placing the new tray near their old one for a few days before turning it on. You can also add a scoop of their used litter to the new unit; the familiar scent helps them recognise it as their own. Most cats are naturally curious and take to it very quickly once they realise it's their new, permanently clean toilet.
Q: Is the unit difficult to clean, and how often?
A: It's designed to be incredibly low-maintenance. For a single cat, you can go up to 14 days before needing to do a thing. Simply pull out the waste drawer and swap the bag when the app notifies you it's full — a task that takes less than a minute. As for a deep clean, the unit only needs a proper wash of the main drum roughly once a year. It completely frees you from the daily chore of scooping.
Q: What type of cat litter should I use?
A: Our smart litter tray is compatible with the vast majority of clumping cat litters. To get the absolute best performance and ensure flawless scooping, we highly recommend using it with our Petbuds Premium Clumping Litter. However, most other high-quality clumping litters, whether clay, tofu, or mixed, will also work perfectly. (Please note: non-clumping, paper or crystal litters aren't recommended as they don't work with the automatic sifting system).
Q: What if my cat climbs in during a cycle? Is it safe?
A: Your cat's safety is paramount. The litter tray is fitted with multiple gravity and infrared sensors that immediately detect when your cat is nearby or steps inside, and will instantly pause any rotation. Furthermore, the smooth, integrated drum design has no exposed moving parts or pinch points inside. This means even if a particularly curious cat decides to hop in mid-cycle, there's nothing that can harm them. You can have total peace of mind knowing the system is built to be completely safe.
Shipping & Returns
Thank you for shopping at Petbuds! We are committed to providing you and your pets with quality products and excellent service. Please read our Shipping and Return Policy carefully.
1. Shipping Policy
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Order Processing: We aim to process and dispatch all orders within 1-3 business days of receiving full payment. Please note that processing times may be slightly longer during peak promotional periods or public holidays.
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Estimated Delivery Times:
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- Express Shipping: Estimated delivery within 2-6 business days for most areas within Australia.
- Standard Items: Estimated delivery within 1-2 weeks from the date of dispatch.
- Standard Heavy Items Free Shipping: Estimated delivery within 15-25 business days from the date of dispatch.
- Please note: These are estimated delivery times. Actual delivery times may vary depending on your location, courier network capacity, and other unforeseen circumstances beyond our control. Deliveries to remote areas may take longer.
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Shipping Costs: Shipping costs are calculated at checkout based on the total weight of your order, the type of items, and your delivery address. Any applicable shipping charges will be clearly displayed before you complete your purchase.
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Order Tracking: Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number. You can use this number to track the progress of your delivery on the respective courier's website.
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Shipping Area: We currently ship to addresses within Australia.
2. Return and Refund Policy
Change of Mind Returns:
We understand that sometimes you may change your mind about a purchase. We are happy to accept returns for a change of mind, provided the following conditions are met:
- You must notify us and initiate the return within 30 days of receiving your item(s).
- Items must be unopened, in their original sealed packaging, unused, and in a resalable condition. All original tags, labels, accessories, and instruction manuals must be intact.
Damaged, Faulty, or Incorrect Items:
If you receive an item that is damaged in transit, faulty, or not what you ordered, please contact our customer service team within 7 days of receipt.
- Please provide your order number and photographic evidence of the issue so we can resolve it for you promptly.
- We will arrange for a replacement, exchange, or a full refund (including any applicable original shipping costs) at our discretion, once the issue is verified.
Step-by-Step Return Instructions:
- Contact Us First: Please contact our customer service team at info@petbuds.com.au or through our website's contact page to initiate a return. Provide your order number and the details of the item(s) you wish to return. Please note: Any return shipment sent without prior notice and contact will not be accepted.
- Receive Instructions: We will provide you with instructions on how to proceed and confirm the return eligibility.
- Package Your Item(s): Securely package the item(s) to be returned to prevent damage during transit.
- Send to Our Address: Ship the package to the following return address: 60 APPIAN WAY, HAMERSLEY WA 6022
- Await Inspection: Once your returned item(s) are received and inspected by our team, we will notify you of the approval or rejection of your return.
Return Shipping Costs:
- Change of Mind: For change-of-mind returns, the customer is responsible for all return shipping costs. Original shipping fees are non-refundable.
- Damaged, Faulty, or Incorrect Items: If a refund or replacement is confirmed for a damaged, faulty, or incorrect item, we will reimburse all shipment costs paid by the customer. We may also arrange for the return of the item at our expense.
Return Timeframe:
All returns must be initiated within 30 days after the products are received.
Exclusions:
Please note, for hygiene or safety reasons, some items may not be eligible for change of mind returns, including but not limited to: opened food or treats, personalised items, and clearance items, unless faulty.
Refunds:
If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-10 business days. Please note that processing times can vary between payment providers.
3. Contact Us
If you have any questions or concerns regarding our Shipping and Return Policy, please do not hesitate to contact us:
- Email: info@petbuds.com.au
- Phone:
1300 785 257 - Or visit our Contact Us page: www.petbuds.com.au/contact
