About Us

๐Ÿพ About Us

Welcome to Petbuds!

We are a 100% Australian-owned and locally operated business, proudly based in Perth, Western Australia.

๐ŸŒŸ Our Commitment: Full Local Support & Expert Care

Our team is deeply passionate about pets and their people, and we're committed to delivering exceptional care, quality, and service to our local community and beyond.

We provide you with Full Local Australian Support, which means from the moment you inquire to the product delivery and even post-purchase usage, you will receive:

  • Local Expert Advice: Access to professional, top-tier pet health and product advice, anytime, anywhere.

  • Dedicated Follow-Up Support: We are here for you with dedicated support and assistance, whenever you need it.

๐Ÿšš Fast Logistics Network: Covering Major Australian Cities

To ensure your order is delivered quickly and reliably, we have established a robust network of local warehouses across major Australian cities.

We currently operate warehouses in:

  • Sydney

  • Melbourne

  • Brisbane

This multi-city presence allows us to offer efficient dispatch and faster delivery times across the country. Additionally, we are actively preparing for the opening of a warehouse in Adelaide to further expand our service and speed up deliveries across South Australia.

From the moment you step into our shop to the happy delivery at your doorstep, we focus on making your experience seamless and enjoyable.

๐Ÿ’– Our Mission

At Petbuds, our mission is simple: to provide the highest quality products for every pet-loving family, enhancing the lives and well-being of both pets and their humans. Because when pets thrive, families thrive too.