*In case of file format/damaged, please also send a copy of the image and pet's name as well as how you would like to organise them (name on top or bottom?). You are more than welcome to send through any other customisation request to <info@petbuds.com.au> We will get back to you for the design as soon as possible!
*All customised products are non-refundable due to their personalised nature.
Capture Your Pet's Essence with a Custom-Made Photo Blanket
Turn your favourite photo of your beloved pet into a cozy and heartwarming keepsake. Our custom-printed blankets are the perfect way to immortalise your furry friend's unique personality and create a lasting tribute to the joy they bring to your life.
Wrap Yourself in Warmth and Memories
Imagine snuggling up on the couch under a super-soft fleece blanket adorned with the adorable face of your pet. Whether you're enjoying a quiet evening at home, adding a personal touch to your décor, or searching for the perfect heartfelt gift, our custom pet photo blankets are a unique and meaningful choice. Each blanket is a celebration of the special bond you share with your companion.
Key Features:
- Ultra-Soft and Cozy: Crafted from premium, plush fleece, our blankets offer unparalleled softness and warmth, making them perfect for you, your family, or even your pet to curl up in.
- Vibrant, Lifelike Photo Reproduction: Using state-of-the-art sublimation printing, we transform your pet's photo into a stunning, high-definition work of art. The colours are vibrant, the details are crisp, and the image is resistant to fading, ensuring your cherished memory stays beautiful for years to come.
- Fully Customizable: Make it truly your own! Choose from a variety of sizes to suit your needs, and personalise your blanket with your pet's name, a special date, or a heartfelt message. You can also select from a range of stylish background colours and patterns to perfectly match your home aesthetic.
- Durable and Easy to Care For: Our blankets are designed for everyday use. They are machine washable and feature a durable stitched edging to prevent fraying, so you can enjoy your custom creation without worry.
- The Perfect Gift for Any Pet Lover: Surprise a friend or family member with a thoughtful and personal gift they will treasure forever. A custom pet photo blanket is an ideal present for birthdays, holidays, pet adoptions, or as a touching memorial to a beloved companion.
Product Specifications:
- Material: 100% Polyester Plush Fleece
- Printing: Edge-to-edge sublimation printing
- Care Instructions: Machine wash cold, tumble dry low.
How It Works: As Easy as 1, 2, 3!
- Upload Your Favorite Photo: Choose a high-quality, well-lit image of your pet. Our design team can work with photos of any animal, from dogs and cats to birds and bunnies!
- Customize Your Design: Select your desired blanket size, add your pet's name, and choose a background that you love.
- We'll Handle the Rest: Our talented artists will carefully craft your design, ensuring your pet's photo looks its absolute best. We will then print and ship your one-of-a-kind blanket directly to your door.
Shipping & Returns
Thank you for shopping at Petbuds! We are committed to providing you and your pets with quality products and excellent service. Please read our Shipping and Return Policy carefully.
1. Shipping Policy
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Order Processing: We aim to process and dispatch all orders within 1-3 business days of receiving full payment. Please note that processing times may be slightly longer during peak promotional periods or public holidays.
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Estimated Delivery Times:
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- Express Shipping: Estimated delivery within 2-6 business days for most areas within Australia.
- Standard Items: Estimated delivery within 1-2 weeks from the date of dispatch.
- Standard Heavy Items Free Shipping: Estimated delivery within 15-25 business days from the date of dispatch.
- Please note: These are estimated delivery times. Actual delivery times may vary depending on your location, courier network capacity, and other unforeseen circumstances beyond our control. Deliveries to remote areas may take longer.
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Shipping Costs: Shipping costs are calculated at checkout based on the total weight of your order, the type of items, and your delivery address. Any applicable shipping charges will be clearly displayed before you complete your purchase.
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Order Tracking: Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number. You can use this number to track the progress of your delivery on the respective courier's website.
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Shipping Area: We currently ship to addresses within Australia.
2. Return and Refund Policy
Change of Mind Returns:
We understand that sometimes you may change your mind about a purchase. We are happy to accept returns for a change of mind, provided the following conditions are met:
- You must notify us and initiate the return within 30 days of receiving your item(s).
- Items must be unopened, in their original sealed packaging, unused, and in a resalable condition. All original tags, labels, accessories, and instruction manuals must be intact.
Damaged, Faulty, or Incorrect Items:
If you receive an item that is damaged in transit, faulty, or not what you ordered, please contact our customer service team within 7 days of receipt.
- Please provide your order number and photographic evidence of the issue so we can resolve it for you promptly.
- We will arrange for a replacement, exchange, or a full refund (including any applicable original shipping costs) at our discretion, once the issue is verified.
Step-by-Step Return Instructions:
- Contact Us First: Please contact our customer service team at info@petbuds.com.au or through our website's contact page to initiate a return. Provide your order number and the details of the item(s) you wish to return. Please note: Any return shipment sent without prior notice and contact will not be accepted.
- Receive Instructions: We will provide you with instructions on how to proceed and confirm the return eligibility.
- Package Your Item(s): Securely package the item(s) to be returned to prevent damage during transit.
- Send to Our Address: Ship the package to the following return address: 60 APPIAN WAY, HAMERSLEY WA 6022
- Await Inspection: Once your returned item(s) are received and inspected by our team, we will notify you of the approval or rejection of your return.
Return Shipping Costs:
- Change of Mind: For change-of-mind returns, the customer is responsible for all return shipping costs. Original shipping fees are non-refundable.
- Damaged, Faulty, or Incorrect Items: If a refund or replacement is confirmed for a damaged, faulty, or incorrect item, we will reimburse all shipment costs paid by the customer. We may also arrange for the return of the item at our expense.
Return Timeframe:
All returns must be initiated within 30 days after the products are received.
Exclusions:
Please note, for hygiene or safety reasons, some items may not be eligible for change of mind returns, including but not limited to: opened food or treats, personalised items, and clearance items, unless faulty.
Refunds:
If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-10 business days. Please note that processing times can vary between payment providers.
3. Contact Us
If you have any questions or concerns regarding our Shipping and Return Policy, please do not hesitate to contact us:
- Email: info@petbuds.com.au
- Phone:
1300 785 257 - Or visit our Contact Us page: www.petbuds.com.au/contact
