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Look Who's Flying Up Front Aussie Pets Are Almost Ready for the Cabin!

Look Who's Flying Up Front Aussie Pets Are Almost Ready for the Cabin!

Look Who's Flying Up Front: Aussie Pets Are Almost Ready for the Cabin!

 

For any Australian pet owner, the thought is a familiar worry. You’re getting into your seat, the plane door closes, and you just have to hope that your furry family member, stuck in the cargo hold below, is okay. For years, this was the only way. But a huge change is coming, driven by what people want and highlighted by sad stories that have shown the dangers of pet air travel.

 

While Virgin Australia has announced exciting plans to allow small pets in the cabin, let's be clear: this future is not here yet. The airline's idea to let cats and dogs under 8kg fly under the seat in front of you is still going through approvals, with a trial now expected by the end of 2025.1. Until then, the cargo hold is the only option for most. And as some unlucky owners have found out, that can lead to the worst possible outcome.

A Tale of Two Tragedies: When Things Go Wrong

These aren't just rumours; they are the real stories of pets who never made it home.

 

Duke's Final Flight

In December 2019, on a scorching 39°C day in Sydney, Kay Newman did everything she could to get her beloved boxer, Duke, ready for his Qantas flight to Brisbane.4 She cooled him with ice water and put a frozen bottle in his crate.4 But from her seat at the gate, she watched in horror as Duke’s crate was left on the hot tarmac for what she says was over 15 minutes.4 Even though she told staff she was worried, they said he was fine.4

 

When she landed in Brisbane, she was told the terrible news. Duke had died during the flight. "When I reached in and put my arms around him, I knew immediately why he died because the heat coming from... his body, and the bottom of his crate, was immense," Newman wrote in a heartbreaking social media post.4 Qantas said sorry, mentioning an "unexpected delay" left him on the tarmac longer than usual, but also pointed out that boxers are a high-risk breed for flying.5 For Kay Newman, the reason was simple: "His death was 100% preventable".5

 

The Loss of Frank

Just days after Duke’s death, another family was left heartbroken. Anthony Balletta was flying his one-year-old bulldog, Frank, from Sydney to Melbourne, also with Qantas.8 When he arrived, he was told Frank was gone. "I dropped to the floor. They had to carry me out of the airport," he said.9

 

An investigation by the airline found that all rules were followed and there were no problems on the plane.8 Frank’s death showed a different, but just as deadly, danger of the cargo hold: the built-in risk for snub-nosed (brachycephalic) breeds. These dogs, loved for their flat faces, can have serious breathing problems under the stress of a flight, a risk that airlines warn owners about.8

 

These are not the only cases. Other reports have come out, including one where pets on a Virgin Australia flight were supposedly left on the hot Perth tarmac with their crates wrapped in plastic, leading the airline to retrain staff.10 While those pets were okay, it shows a pattern of risk that pet owners are tired of.

 

A Glimmer of Hope: What Virgin's "Pets in Cabin" Plan Actually Means


The sad stories of Duke and Frank are a clear reminder of why Virgin Australia's new idea is such a game-changer. If it gets approved, it will give owners a much-needed choice. Here’s what the future of pet travel could look like based on the airline's plan:

 

  • Who Can Fly: Only small cats and dogs that are at least eight weeks old.12
  • The Weight Limit: The pet and its carrier together must weigh no more than 8kg.1
  • The Carrier: Pets must be in a soft, ventilated, airline-approved carrier that fits under the seat in front of you. They have to stay inside it for the whole flight.13
  • Where You'll Sit: Pets will only be allowed in a couple of specific rows in the Economy cabin. The Business Class cabin will stay pet-free.2
  • How to Book: You will have to book by calling Virgin's contact centre. There will be an extra fee, but the cost hasn't been announced yet.2

 

Get Ready for Takeoff: The Right Gear Matters

When these new rules start, having the right carrier will be the most important part of a safe and stress-free trip. You'll need more than just a bag; you'll need a travel solution designed for your pet's comfort and security.

This is where PetBuds comes in. Our travel carriers are built to give you peace of mind. Forget worrying about flimsy zippers or poor ventilation. Our PetBuds Air-Safe Expandable Carrier is designed to meet airline standards, blending top-notch safety with the comfort your pet deserves.

  • Smart, Safe Design: Made with soft sides and strong, reinforced mesh for great airflow.
  • Extra Room to Relax: Features expandable sections that give your pet 40% more space to stretch out during layovers.
  • Secure and Light: Comes with strong steel zippers and padded straps, and the whole carrier weighs less than 1.8kg.
  • Less Anxiety: Includes noise-dampening foam and privacy flaps to help your pet feel calm and safe.

The future of pet travel is about bringing our families together. Make sure you're ready for that first flight.

Explore the collection at PetBuds today and travel with confidence!

https://petbuds.com.au

 


 

For now, Australian skies are still a place of worry for pet owners. The cargo hold, managed by airlines and transport companies, is the normal way to fly.16 While airlines have rules to handle risks like extreme weather, the stories of Duke and Frank show that things can go wrong and that for some breeds, flying is always a risk.

The push for pets in the cabin is more than just about making things easier; it's a demand for kindness and safety. It's a call to make sure no other owner has to face the heartbreak of an empty crate at the airport. Until that day comes, it's up to every pet owner to know the risks, check the rules directly with the airline, and make sure they are held responsible for the safety of our pets.


 

References

16 Virgin Australia. (n.d.).

Transporting your pet via Cargo. Retrieved from Virgin Australia.

1 The Nightly. (2024, March).

Virgin Airlines' Australia-first pets in cabins plan still not cleared for take-off.

13 Virgin Australia. (2024, March 7).

Cats out of the bag: Virgin Australia signals intent to launch nation's first-ever pets in cabin flights.

12 Travel Wires. (2024).

Dog freezing to death in cargo hold saved by pilot's decision.

2 Executive Traveller. (2025, June 24).

Virgin to allow dogs in the cabin on pet-friendly flights.

3 Travel + Tour World. (n.d.).

Pet Owners Rejoice: Virgin Australia Announces Pet Friendly Flights with New Service to Sydney and Melbourne.

15 Travel + Tour World. (n.d.).

Virgin Australia Announces Pet Friendly Flights with New Service.

14 Reddit. (n.d.).

Virgin's pet-friendly flights: Get ready for takeoff?

4 Yahoo News Australia. (2020, January 13).

Dog owner devastated after beloved pet dies midflight.

5 The Independent. (2020, January 15).

Qantas accused of neglect after dog left on tarmac in 39C heat dies during flight.

6 AviationPros. (2020, January 13).

Qantas Apologizes for Dog Death on Sydney-Brisbane Flight.

7 Airlineratings.com. (n.d.).

New Qantas snub-nosed dog rules fail to impress grieving owner.

8 NZ Herald. (n.d.).

Qantas passenger heartbroken after dog dies mid-flight.

9 Yahoo News Australia. (2020, January 13).

'I dropped to the floor': Dog owner devastated after beloved pet dies on Qantas flight.

10 7NEWS. (n.d.).

Virgin Australia retrains cargo staff after crated dogs left on Perth Airport tarmac on scorching day.

11 Yahoo News Australia. (n.d.).

Virgin Australia apologises after passenger accuses airline of 'disgraceful act'.

17 Jetpets. (n.d.).

Pet Travel With Virgin Australia.

 

2 comments on Look Who's Flying Up Front Aussie Pets Are Almost Ready for the Cabin!
  • Irene
    Irene

    Does it including fly back to Taiwan

    October 04, 2025
  • Nicole
    Nicole

    I have a chronic illness and travel often for doctors, I have a dachshund that is my life, I’m stuck in bed most days and without her my life would be even worse. I can’t fly with her so I often have to stress and juggle things to get help to look after her while I’m gone and then I miss her immensely.

    I’d pay to fly with her, she is quiet and follows my instructions and is well looked after. It’s not just a want, I need her to be able to fly with me. I have anxiety attacks without her when I’m away most of the time.

    I don’t agree about the seat in front though, she’d need to be beside me.

    September 19, 2025
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