PetbudsAU

Fetchlink C10 Dog GPS Tracker & Live Camera Smart Collar | Real-Time Tracking, Geofence & Video

$999.99 $699.99 Save 30%
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Shipping & Returns

Thank you for shopping at Petbuds! We are committed to providing you and your pets with quality products and excellent service. Please read our Shipping and Return Policy carefully.

1. Shipping Policy

  • Order Processing: We aim to process and dispatch all orders within 1-3 business days of receiving full payment. Please note that processing times may be slightly longer during peak promotional periods or public holidays.

  • Estimated Delivery Times:

    • Standard Items: Estimated delivery within 1-2 weeks from the date of dispatch.
    • Overweight/Bulky Items: Estimated delivery within 2-4 weeks from the date of dispatch.
    • Please note: These are estimated delivery times. Actual delivery times may vary depending on your location, courier network capacity, and other unforeseen circumstances beyond our control. Deliveries to remote areas may take longer.

  • Shipping Costs: Shipping costs are calculated at checkout based on the total weight of your order, the type of items, and your delivery address. Any applicable shipping charges will be clearly displayed before you complete your purchase.

  • Order Tracking: Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number. You can use this number to track the progress of your delivery on the respective courier's website.

  • Shipping Area: We currently ship to addresses within Australia.

2. Return and Refund Policy

Change of Mind Returns:

We understand that sometimes you may change your mind about a purchase. We are happy to accept returns for a change of mind, provided the following conditions are met:

  • You must notify us and initiate the return within 30 days of receiving your item(s).
  • Items must be unopened, in their original sealed packaging, unused, and in a resalable condition. All original tags, labels, accessories, and instruction manuals must be intact.

Damaged, Faulty, or Incorrect Items:

If you receive an item that is damaged in transit, faulty, or not what you ordered, please contact our customer service team within 7 days of receipt.

  • Please provide your order number and photographic evidence of the issue so we can resolve it for you promptly.
  • We will arrange for a replacement, exchange, or a full refund (including any applicable original shipping costs) at our discretion, once the issue is verified.

Step-by-Step Return Instructions:

  1. Contact Us First: Please contact our customer service team at info@petbuds.com.au or through our website's contact page to initiate a return. Provide your order number and the details of the item(s) you wish to return. Please note: Any return shipment sent without prior notice and contact will not be accepted.
  2. Receive Instructions: We will provide you with instructions on how to proceed and confirm the return eligibility.
  3. Package Your Item(s): Securely package the item(s) to be returned to prevent damage during transit.
  4. Send to Our Address: Ship the package to the following return address: 60 APPIAN WAY, HAMERSLEY WA 6022
  5. Await Inspection: Once your returned item(s) are received and inspected by our team, we will notify you of the approval or rejection of your return.

Return Shipping Costs:

  • Change of Mind: For change-of-mind returns, the customer is responsible for all return shipping costs. Original shipping fees are non-refundable.
  • Damaged, Faulty, or Incorrect Items: If a refund or replacement is confirmed for a damaged, faulty, or incorrect item, we will reimburse all shipment costs paid by the customer. We may also arrange for the return of the item at our expense.

Return Timeframe:

All returns must be initiated within 30 days after the products are received.

Exclusions:

Please note, for hygiene or safety reasons, some items may not be eligible for change of mind returns, including but not limited to: opened food or treats, personalised items, and clearance items, unless faulty.

Refunds:

If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-10 business days. Please note that processing times can vary between payment providers.

3. Contact Us

If you have any questions or concerns regarding our Shipping and Return Policy, please do not hesitate to contact us:

  • Email: info@petbuds.com.au
  • Phone: 1300 785 257
  • Or visit our Contact Us page: www.petbuds.com.au/contact

The FetchLink C10: Your Aussie Dog’s 24/7 Guardian – See, Track, Protect.

Whether your fearless Kelpie is mustering in the outback or your curious Labradoodle is exploring the local park, the heart-dropping fear of "where are they?!" is over. Meet the FetchLink C10: the all-seeing, all-knowing collar designed for Aussie dogs and the owners who love them.

 

LIVE GPS TRACKING – Watch Their Every Move

Lost dog nightmares vanish. See their exact location in real-time – zoom across the map as they roam paddocks, beaches, or bushland. No more guessing games or frantic searches.

 

NO SUBSCRIPTION REQUIRED - Just Freedom

The FetchLink C10 works with any SIM card from any data provider, giving you the ultimate freedom to choose the best network coverage for your area—without being locked into a subscription. Just pop in a prepaid or plan SIM card, and you're ready to go. No monthly fees, no hidden costs, just peace of mind. We also include a free cloud SIM card and 300 MB data for you to set up and explore the feature!

 

INSTANT ESCAPE ALERTS – Your Digital Fence

Gate left open? Hole in the fence? Draw custom Safe Zones (home, farm, park). The second they step out, your phone screams an alert. Stop wanderers before danger strikes.

 

DOG‘S EYE LIVE CAMERA – See What They See, Instantly

Is that bark a possum… or a problem? Peek into their world anytime! Watch live video and audio. Confirm they’re snoozing safely, playing nicely, or just bird-watching. Office or outback, stay connected.

 

 

AUSSIE-PROOF TOUGH – Built for the Elements

Sun, rain, or red dirt – it laughs. IP66 rated: 100% dustproof + heavy rain waterproof. Throw it in the ute, tackle river swims, survive epic rollies. This collar won’t quit.

 

 

HEALTH & FITNESS TRACKER – Monitor Their Wellbeing

Spot slowdowns before they’re serious. Monitors daily steps, runs, and rest. Keep working dogs sharp, spot ageing Labs slowing down, or fuel your Husky’s adventures.

 

GENTLE VIBE TRAINING – A Nudge from Afar

Recall them from a rabbit chase. Calm fence-running. Send a subtle vibration via your app – a clear, harmless signal to get their attention. Build focus, not fear.

 

 

 LONG-LASTING POWER – Ready for Adventure

Dead battery? Never when it counts. Adventure-ready battery life + super-fast charging. Less plug time, more play time.

 

GENTLE VIBE TRAINING – A Nudge from Afar

Recall them from a rabbit chase. Calm fence-running. Send a subtle vibration via your app – a clear, harmless signal to get their attention. Build focus, not fear.

STATIC STIMULATION ALERT – A Boundary Reminder

A static stimulation warning prevents your dog from crossing boundaries. Please check your local laws and regulations. If you're unsure, please contact our friendly customer service team to confirm!

 

Compatibility: Fits Australia’s Favourite Hounds & Heroes

 

Adjustable up to 50cm, the C10 sits snug and secure on virtually every popular Aussie breed, including:

  • WORKING LEGENDS: Blue Heeler, Kelpie, Border Collie, Koolie, Huntaway, Aussie Shepherd, German Shepherd, Collie, Maremma

  • FAMILY FAVES: Labrador, Golden Retriever, Staffy, Rottweiler, Boxer, Doberman, Great Dane, Dalmatian, Ridgeback

  • TERRIER TROOPERS: Staffordshire Bull Terrier

  • SNOW & FLOOF CREW: Siberian Husky, Alaskan Malamute, Samoyed

  • ACTIVE ALL-STARS: Standard Poodle, Groodle, Labradoodle, Beagle, Sheltie, Whippet, Greyhound

  • GUARDIAN GIANTS: Bullmastiff, Mastiff, Anatolian Shepherd

*We do not recommend any dog below 13kg wearing the C10 as it would be too heavy for them (product selfweight 0.5 kg)


Frequently Asked Questions

 

Q: What are the network requirements for the C10 collar?

The C10 smart collar requires a 4G network to use its full range of features, like the live camera and data transfer. If the device loses network coverage, it will continue to search for an available network and will send location information as soon as it reconnects.

Q: Does the C10 require a subscription plan like other new products?

Absolutely not. Our C10 smart collar is subscription free. It uses data just like your phone, which means you can use a SIM card from any Australian provider. The product includes 300MB of complimentary data and a built-in Cloud SIM to get you started. Once that free data is used up, you can either insert your own SIM card or purchase more data directly through the app.

Q: How much data does the device use?

When you're only using the tracking and digital fence features, data consumption is very low. However, continuous use of the live camera will increase data usage, depending on how often and for how long you use it.

Q: How long does the battery last?

In standard tracking mode, the battery can last for up to 5 days. When continuously using the camera and live tracking, the battery will last for 2-3 hours. In standard mode, the device uses motion sensors to turn on and off only when your dog is moving, helping to conserve power.

Final Call to Action: Stop Imagining the Worst. Start Living the Best.

 

The FetchLink C10 isn’t just a collar – it’s freedom. Freedom for them to explore. Freedom for you to relax. Your ultimate peace of mind starts here.

 

FETCHLINK C10: SEE. KNOW. PROTECT. MADE FOR AUSTRALIA.
Shipping & Returns

Thank you for shopping at Petbuds! We are committed to providing you and your pets with quality products and excellent service. Please read our Shipping and Return Policy carefully.

1. Shipping Policy

  • Order Processing: We aim to process and dispatch all orders within 1-3 business days of receiving full payment. Please note that processing times may be slightly longer during peak promotional periods or public holidays.

  • Estimated Delivery Times:

    • Standard Items: Estimated delivery within 1-2 weeks from the date of dispatch.
    • Overweight/Bulky Items: Estimated delivery within 2-4 weeks from the date of dispatch.
    • Please note: These are estimated delivery times. Actual delivery times may vary depending on your location, courier network capacity, and other unforeseen circumstances beyond our control. Deliveries to remote areas may take longer.

  • Shipping Costs: Shipping costs are calculated at checkout based on the total weight of your order, the type of items, and your delivery address. Any applicable shipping charges will be clearly displayed before you complete your purchase.

  • Order Tracking: Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number. You can use this number to track the progress of your delivery on the respective courier's website.

  • Shipping Area: We currently ship to addresses within Australia.

2. Return and Refund Policy

Change of Mind Returns:

We understand that sometimes you may change your mind about a purchase. We are happy to accept returns for a change of mind, provided the following conditions are met:

  • You must notify us and initiate the return within 30 days of receiving your item(s).
  • Items must be unopened, in their original sealed packaging, unused, and in a resalable condition. All original tags, labels, accessories, and instruction manuals must be intact.

Damaged, Faulty, or Incorrect Items:

If you receive an item that is damaged in transit, faulty, or not what you ordered, please contact our customer service team within 7 days of receipt.

  • Please provide your order number and photographic evidence of the issue so we can resolve it for you promptly.
  • We will arrange for a replacement, exchange, or a full refund (including any applicable original shipping costs) at our discretion, once the issue is verified.

Step-by-Step Return Instructions:

  1. Contact Us First: Please contact our customer service team at info@petbuds.com.au or through our website's contact page to initiate a return. Provide your order number and the details of the item(s) you wish to return. Please note: Any return shipment sent without prior notice and contact will not be accepted.
  2. Receive Instructions: We will provide you with instructions on how to proceed and confirm the return eligibility.
  3. Package Your Item(s): Securely package the item(s) to be returned to prevent damage during transit.
  4. Send to Our Address: Ship the package to the following return address: 60 APPIAN WAY, HAMERSLEY WA 6022
  5. Await Inspection: Once your returned item(s) are received and inspected by our team, we will notify you of the approval or rejection of your return.

Return Shipping Costs:

  • Change of Mind: For change-of-mind returns, the customer is responsible for all return shipping costs. Original shipping fees are non-refundable.
  • Damaged, Faulty, or Incorrect Items: If a refund or replacement is confirmed for a damaged, faulty, or incorrect item, we will reimburse all shipment costs paid by the customer. We may also arrange for the return of the item at our expense.

Return Timeframe:

All returns must be initiated within 30 days after the products are received.

Exclusions:

Please note, for hygiene or safety reasons, some items may not be eligible for change of mind returns, including but not limited to: opened food or treats, personalised items, and clearance items, unless faulty.

Refunds:

If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-10 business days. Please note that processing times can vary between payment providers.

3. Contact Us

If you have any questions or concerns regarding our Shipping and Return Policy, please do not hesitate to contact us:

  • Email: info@petbuds.com.au
  • Phone: 1300 785 257
  • Or visit our Contact Us page: www.petbuds.com.au/contact