'Tis the Season to Scratch! The Festive Christmas Tree Cat Scratcher
Bring holiday cheer to your home and endless joy to your feline friend with our enchanting Christmas Tree Cat Scratcher! This isn't just a seasonal decoration; it's a festive, functional, and irresistibly charming play haven designed to capture the spirit of the holidays and your cat's playful heart.
Deck the Paws with Boughs of Fun:
- Joyful Christmas Tree Design: Standing tall and green, this adorable cat scratcher is shaped like a classic Christmas tree, complete with delightful festive ornaments embedded in its tiers. It's the perfect way to add a touch of holiday magic to your home decor, year after year.
- Irresistible Scratching Zones: The entire tiered body of the "tree" is wrapped in durable, vibrant green sisal rope, providing an expansive and satisfying surface for your cat to indulge their natural scratching instincts. Protect your furniture and keep claws healthy, all while spreading holiday cheer!
- Multi-Level Merriment: Its layered design encourages your cat to climb, explore different heights, and playfully swat at the dangling top ball. Each tier offers a new vantage point or a cozy spot for a festive nap.
- Sturdy Holiday Helper: Built with a stable base, this cheerful cat tree is designed to withstand vigorous play and enthusiastic scratching, ensuring it remains a safe and reliable center of holiday fun for your active companion.
- Compact Festive Flair: Its vertical design allows it to fit beautifully into any festive corner, bringing holiday spirit and feline entertainment without taking up excessive space.
Make this holiday season extra special for your beloved cat and your home. The Festive Christmas Tree Cat Scratcher is the perfect blend of unique holiday design and essential feline functionality, guaranteed to be a purr-fect addition to your yuletide celebrations!
Shipping & Returns
Thank you for shopping at Petbuds! We are committed to providing you and your pets with quality products and excellent service. Please read our Shipping and Return Policy carefully.
1. Shipping Policy
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Order Processing: We aim to process and dispatch all orders within 1-3 business days of receiving full payment. Please note that processing times may be slightly longer during peak promotional periods or public holidays.
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Estimated Delivery Times:
- Standard Items: Estimated delivery within 1-2 weeks from the date of dispatch.
- Overweight/Bulky Items: Estimated delivery within 2-4 weeks from the date of dispatch.
- Please note: These are estimated delivery times. Actual delivery times may vary depending on your location, courier network capacity, and other unforeseen circumstances beyond our control. Deliveries to remote areas may take longer.
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Shipping Costs: Shipping costs are calculated at checkout based on the total weight of your order, the type of items, and your delivery address. Any applicable shipping charges will be clearly displayed before you complete your purchase.
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Order Tracking: Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number. You can use this number to track the progress of your delivery on the respective courier's website.
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Shipping Area: We currently ship to addresses within Australia.
2. Return and Refund Policy
Change of Mind Returns:
We understand that sometimes you may change your mind about a purchase. We are happy to accept returns for a change of mind, provided the following conditions are met:
- You must notify us and initiate the return within 30 days of receiving your item(s).
- Items must be unopened, in their original sealed packaging, unused, and in a resalable condition. All original tags, labels, accessories, and instruction manuals must be intact.
Damaged, Faulty, or Incorrect Items:
If you receive an item that is damaged in transit, faulty, or not what you ordered, please contact our customer service team within 7 days of receipt.
- Please provide your order number and photographic evidence of the issue so we can resolve it for you promptly.
- We will arrange for a replacement, exchange, or a full refund (including any applicable original shipping costs) at our discretion, once the issue is verified.
Step-by-Step Return Instructions:
- Contact Us First: Please contact our customer service team at info@petbuds.com.au or through our website's contact page to initiate a return. Provide your order number and the details of the item(s) you wish to return. Please note: Any return shipment sent without prior notice and contact will not be accepted.
- Receive Instructions: We will provide you with instructions on how to proceed and confirm the return eligibility.
- Package Your Item(s): Securely package the item(s) to be returned to prevent damage during transit.
- Send to Our Address: Ship the package to the following return address: 60 APPIAN WAY, HAMERSLEY WA 6022
- Await Inspection: Once your returned item(s) are received and inspected by our team, we will notify you of the approval or rejection of your return.
Return Shipping Costs:
- Change of Mind: For change-of-mind returns, the customer is responsible for all return shipping costs. Original shipping fees are non-refundable.
- Damaged, Faulty, or Incorrect Items: If a refund or replacement is confirmed for a damaged, faulty, or incorrect item, we will reimburse all shipment costs paid by the customer. We may also arrange for the return of the item at our expense.
Return Timeframe:
All returns must be initiated within 30 days after the products are received.
Exclusions:
Please note, for hygiene or safety reasons, some items may not be eligible for change of mind returns, including but not limited to: opened food or treats, personalised items, and clearance items, unless faulty.
Refunds:
If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-10 business days. Please note that processing times can vary between payment providers.
3. Contact Us
If you have any questions or concerns regarding our Shipping and Return Policy, please do not hesitate to contact us:
- Email: info@petbuds.com.au
- Phone:
1300 785 257 - Or visit our Contact Us page: www.petbuds.com.au/contact
