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SmartFeed 4.5L WiFi Automatic Pet Feeder | App-Controlled with Dual Bowls for Multiple Pets
*Pay In 4 options available at check out!
Shipping & Returns
Thank you for shopping at Petbuds! We are committed to providing you and your pets with quality products and excellent service. Please read our Shipping and Return Policy carefully.
1. Shipping Policy
-
Order Processing: We aim to process and dispatch all orders within 1-3 business days of receiving full payment. Please note that processing times may be slightly longer during peak promotional periods or public holidays.
-
Estimated Delivery Times:
- Standard Items: Estimated delivery within 1-2 weeks from the date of dispatch.
- Overweight/Bulky Items: Estimated delivery within 2-4 weeks from the date of dispatch.
- Please note: These are estimated delivery times. Actual delivery times may vary depending on your location, courier network capacity, and other unforeseen circumstances beyond our control. Deliveries to remote areas may take longer.
-
Shipping Costs: Shipping costs are calculated at checkout based on the total weight of your order, the type of items, and your delivery address. Any applicable shipping charges will be clearly displayed before you complete your purchase.
-
Order Tracking: Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number. You can use this number to track the progress of your delivery on the respective courier's website.
-
Shipping Area: We currently ship to addresses within Australia.
2. Return and Refund Policy
Change of Mind Returns:
We understand that sometimes you may change your mind about a purchase. We are happy to accept returns for a change of mind, provided the following conditions are met:
- You must notify us and initiate the return within 30 days of receiving your item(s).
- Items must be unopened, in their original sealed packaging, unused, and in a resalable condition. All original tags, labels, accessories, and instruction manuals must be intact.
Damaged, Faulty, or Incorrect Items:
If you receive an item that is damaged in transit, faulty, or not what you ordered, please contact our customer service team within 7 days of receipt.
- Please provide your order number and photographic evidence of the issue so we can resolve it for you promptly.
- We will arrange for a replacement, exchange, or a full refund (including any applicable original shipping costs) at our discretion, once the issue is verified.
Step-by-Step Return Instructions:
- Contact Us First: Please contact our customer service team at info@petbuds.com.au or through our website's contact page to initiate a return. Provide your order number and the details of the item(s) you wish to return. Please note: Any return shipment sent without prior notice and contact will not be accepted.
- Receive Instructions: We will provide you with instructions on how to proceed and confirm the return eligibility.
- Package Your Item(s): Securely package the item(s) to be returned to prevent damage during transit.
- Send to Our Address: Ship the package to the following return address: 60 APPIAN WAY, HAMERSLEY WA 6022
- Await Inspection: Once your returned item(s) are received and inspected by our team, we will notify you of the approval or rejection of your return.
Return Shipping Costs:
- Change of Mind: For change-of-mind returns, the customer is responsible for all return shipping costs. Original shipping fees are non-refundable.
- Damaged, Faulty, or Incorrect Items: If a refund or replacement is confirmed for a damaged, faulty, or incorrect item, we will reimburse all shipment costs paid by the customer. We may also arrange for the return of the item at our expense.
Return Timeframe:
All returns must be initiated within 30 days after the products are received.
Exclusions:
Please note, for hygiene or safety reasons, some items may not be eligible for change of mind returns, including but not limited to: opened food or treats, personalised items, and clearance items, unless faulty.
Refunds:
If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-10 business days. Please note that processing times can vary between payment providers.
3. Contact Us
If you have any questions or concerns regarding our Shipping and Return Policy, please do not hesitate to contact us:
- Email: info@petbuds.com.au
- Phone:
1300 785 257 - Or visit our Contact Us page: www.petbuds.com.au/contact
Never worry about your pets' mealtime again, whether you're stuck at the office, in late-night traffic, or away for a weekend trip. Introducing the SmartFeed 4.5L WiFi Automatic Pet Feeder, the ultimate solution for modern pet parents. This intelligent feeder combines smart technology with a practical, shareable design to ensure your beloved pets are fed on time, every time, with complete control right from your smartphone.
✨ Key Features & Highlights
- 【Full Smartphone APP Control】 Take control of your pet's feeding schedule from anywhere in the world. Using the intuitive smartphone app (available for iOS and Android), you can easily set meal times, customise portion sizes, and even dispense a treat with the tap of a button. The app also keeps a detailed log of feeding times, giving you complete peace of mind.
- 【Perfect for Multi-Pet Households】 Designed with more than one furry friend in mind, this feeder features an adjustable, two-way splitter and comes with two premium stainless steel bowls. It ensures that both your pets can eat comfortably and simultaneously, reducing food competition and promoting harmony at mealtime.
- 【Large 4.5L Capacity & Portion Control】 The generous 4.5-litre food tank can hold a large amount of dry food, meaning you'll spend less time on refills. More importantly, the feeder dispenses precise portions, helping you manage your pets' weight and maintain a healthy, consistent diet.
- 【Dual Power Supply for Reliability】 Worried about power outages? The SmartFeed feeder operates via an included AU-standard power adapter and also has a backup battery compartment (batteries not included). This dual power system ensures that your pet's feeding schedule will run without interruption, no matter what.
- 【Hygienic and Easy to Clean】 Your pet's health is a priority. The feeder includes two food-grade stainless steel bowls that are durable, hygienic, and dishwasher safe. The food tank and lid are also detachable for easy and thorough cleaning.
Simplify your life and enhance your pets' well-being. Bring home the SmartFeed 4.5L WiFi Automatic Pet Feeder and enjoy the peace of mind that comes with knowing your pets are always cared for. Order now!
Shipping & Returns
Thank you for shopping at Petbuds! We are committed to providing you and your pets with quality products and excellent service. Please read our Shipping and Return Policy carefully.
1. Shipping Policy
-
Order Processing: We aim to process and dispatch all orders within 1-3 business days of receiving full payment. Please note that processing times may be slightly longer during peak promotional periods or public holidays.
-
Estimated Delivery Times:
- Standard Items: Estimated delivery within 1-2 weeks from the date of dispatch.
- Overweight/Bulky Items: Estimated delivery within 2-4 weeks from the date of dispatch.
- Please note: These are estimated delivery times. Actual delivery times may vary depending on your location, courier network capacity, and other unforeseen circumstances beyond our control. Deliveries to remote areas may take longer.
-
Shipping Costs: Shipping costs are calculated at checkout based on the total weight of your order, the type of items, and your delivery address. Any applicable shipping charges will be clearly displayed before you complete your purchase.
-
Order Tracking: Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number. You can use this number to track the progress of your delivery on the respective courier's website.
-
Shipping Area: We currently ship to addresses within Australia.
2. Return and Refund Policy
Change of Mind Returns:
We understand that sometimes you may change your mind about a purchase. We are happy to accept returns for a change of mind, provided the following conditions are met:
- You must notify us and initiate the return within 30 days of receiving your item(s).
- Items must be unopened, in their original sealed packaging, unused, and in a resalable condition. All original tags, labels, accessories, and instruction manuals must be intact.
Damaged, Faulty, or Incorrect Items:
If you receive an item that is damaged in transit, faulty, or not what you ordered, please contact our customer service team within 7 days of receipt.
- Please provide your order number and photographic evidence of the issue so we can resolve it for you promptly.
- We will arrange for a replacement, exchange, or a full refund (including any applicable original shipping costs) at our discretion, once the issue is verified.
Step-by-Step Return Instructions:
- Contact Us First: Please contact our customer service team at info@petbuds.com.au or through our website's contact page to initiate a return. Provide your order number and the details of the item(s) you wish to return. Please note: Any return shipment sent without prior notice and contact will not be accepted.
- Receive Instructions: We will provide you with instructions on how to proceed and confirm the return eligibility.
- Package Your Item(s): Securely package the item(s) to be returned to prevent damage during transit.
- Send to Our Address: Ship the package to the following return address: 60 APPIAN WAY, HAMERSLEY WA 6022
- Await Inspection: Once your returned item(s) are received and inspected by our team, we will notify you of the approval or rejection of your return.
Return Shipping Costs:
- Change of Mind: For change-of-mind returns, the customer is responsible for all return shipping costs. Original shipping fees are non-refundable.
- Damaged, Faulty, or Incorrect Items: If a refund or replacement is confirmed for a damaged, faulty, or incorrect item, we will reimburse all shipment costs paid by the customer. We may also arrange for the return of the item at our expense.
Return Timeframe:
All returns must be initiated within 30 days after the products are received.
Exclusions:
Please note, for hygiene or safety reasons, some items may not be eligible for change of mind returns, including but not limited to: opened food or treats, personalised items, and clearance items, unless faulty.
Refunds:
If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-10 business days. Please note that processing times can vary between payment providers.
3. Contact Us
If you have any questions or concerns regarding our Shipping and Return Policy, please do not hesitate to contact us:
- Email: info@petbuds.com.au
- Phone:
1300 785 257 - Or visit our Contact Us page: www.petbuds.com.au/contact
